Resources
Learn how the work around a repair job can stay visible from the first estimate through the final handoff.
Use the public documentation for task-by-task guidance across setup, customers and vehicles, estimates, work orders, scheduling, inspections, inventory, communication, integrations, and security.
Open TorqueOps DocsA durable repair workflow should add decisions and evidence to the same job context. It should not ask the next role to reconstruct the customer, vehicle, authorized scope, or timing from another tool.
The estimate asks what the customer authorizes. The work order records execution. The invoice closes the completed financial scope. Keeping those meanings separate prevents accidental approval and closeout ambiguity.
Consistent condition states, required technician notes, and focused photo evidence make findings understandable. Repair recommendations should become their own follow-up estimate rather than rewriting the diagnostic authorization.
Separate customer arrival, execution time, and pickup. Keep authorized work without an execution appointment visible, and use shop hours and availability without pretending a calendar alone can optimize bays or technicians.
A customer link should expose only the relevant job, permitted evidence, valid approval choices, and customer-friendly progress. Internal notes, costs, roles, and tenant controls remain private.
A usable inventory record separates what is on hand, what the job requires, what has been ordered, and what was received. That makes stock changes traceable instead of incidental.
The next job starts here
Bring the work, the team, and the customer into one clear operating flow.
